PARKPRO TERMS OF SERVICE
1. Who We Are & What This Is
2. Accounts & Registration; Communication Preferences
3. Terms Specific to Hosts
4. Terms Specific to Carriers
5. ParkPro’s Role & Commitments
6. Fees, Payments & Reservations
7. Insurance
8. Indemnity & Liability
9. Platform Use, Content & Conduct
10. Platform Exclusivity
11. IP Ownership; Additional Platform Terms
12. DISCLAIMER OF WARRANTIES
13. Term, Termination & Modifications
14. Disputes, Governing Law & Arbitration
15. General Provisions
PARKPRO USA, LLC
TERMS OF SERVICE
park.pro · admin@park.pro · 1-833-472-7577 · Last Updated: June 2026
1. Who We Are & What This Is
ParkPro USA, LLC (“ParkPro,” “we,” or “us”) is a Florida limited liability company that operates a digital platform connecting commercial truck drivers and their employers (“Carriers”) with property owners offering parking spaces (“Hosts”). The Platform includes the digital reservation parking platform available on our website at park.pro, our mobile application, and all related services.
These Terms govern everyone who uses the Platform. By creating an account or using the Platform in any way, you agree to these Terms in full. If you do not agree, do not use the Platform.
ParkPro is a marketplace and technology platform. We do not own or operate any parking spaces. We are not a real estate broker, insurer, or transportation company. We facilitate connections and handle payment processing — the parking relationship is between Host and Carrier.
2. Accounts & Registration; Communication Preferences
You must be at least 18 years old and legally authorized to enter a binding contract to register an account on the Platform. You agree to provide accurate, complete information and to keep it current. You are responsible for all activity under your account. If you become aware of any unauthorized use of your password or account, or any other breach of security, contact us immediately at admin@park.pro. It is up to you to maintain the confidentiality of your password and account. We are not responsible or liable for any loss or damage arising from your failure to comply with the provisions of these Terms.
Accounts are non-transferable. ParkPro may suspend or terminate accounts for: breach of these Terms; extended inactivity; fraudulent or illegal activity; or requests from law enforcement. You agree that any termination is in our sole discretion and that we will not be liable to you or any third party for any termination or deletion of your account, password, username, Content, or access to the Platform or other Services.
You may have the right to opt-in to receive business-related communications from us, such as marketing emails and account administrative notices, including notifications regarding reservations, by providing your phone number or email address when creating your account. You have the right to opt-out at any time. Please note that certain emails, such as service-related announcements or communications regarding changes to these Terms are not marketing communications and you may not be able to opt-out of receiving them.
3. Terms Specific to Hosts
As a Host, you agree to:
- Maintain your parking spaces in safe, clean, usable condition suitable for commercial vehicles at all times they are listed as available.
- Keep availability accurate and real-time on the Platform. Mark spaces unavailable whenever they cannot accommodate trucks.
- Honor all confirmed Reservations. If you must cancel, you must do so at least two (2) hours before the Reservation start time through the Platform and provide the Carrier a full refund. Late cancellations trigger a Cancellation Fee (see Section 6).
- Disclose in writing, before activating any listing, any known hazards, weight restrictions, or conditions on your property that could affect Carrier safety or vehicle access.
- Comply with all applicable laws, zoning requirements, and obtain all permits required to offer commercial vehicle parking at your property.
- Maintain premises liability insurance covering your own negligence (see Section 7).
- Complete payment onboarding (Stripe / W-9) before your first payout.
- Use parking spaces only as intended and follow all Host rules disclosed in the listing.
- Maintain commercial automobile liability insurance with limits of not less than $1,000,000 per occurrence and $2,000,000 aggregate throughout the duration of Carrier's use of the Platform. Such coverage shall:
- Pay all applicable Reservation fees, extension fees, and overstay fees at the time of booking or as incurred.
- Vacate the space by the checkout time in your Reservation. Late departure fees apply (see Section 6).
- Comply with all applicable laws, including weight limits, hazmat regulations, and hours-of-service rules.
- Comply with our Community Standards available for review at https://park.pro/community-standards.
- Maintain and operate the Platform for listing, booking, and payment processing.
- Actively market Host listings to Carriers, including enterprise fleet partnerships and in-cab distribution channels.
- Process all Carrier payments through Stripe and disburse Host’s revenue split monthly with a per-property statement.
- Carry commercial general liability insurance naming Hosts as additional insureds, covering property damage and bodily injury arising from Carrier use of Licensed Spaces during Reservations (see Section 7).
- Provide reasonable customer support to Hosts and Carriers.
- Give Hosts at least 30 days’ written notice before any material change to the revenue split or fee structure.
- Reserve the right to suspend, restrict, or terminate any Carrier account that poses a safety, compliance, insurance, operational, or reputational risk to Hosts, other users, or the Platform.
- 16–30 min late: $5 fee
- 31–60 min late: $25 fee
- Over 60 min: full hourly rate per additional hour, up to daily maximum
Hosts are independent contractors. You are not an employee, agent, or partner of ParkPro. You are solely responsible for your own taxes, employees, and operations.
4. Terms Specific to Carriers
As a Carrier, you agree to:
(a) be issued by an insurer authorized to do business in the applicable jurisdiction;
(b) upon ParkPro's request, be evidenced by certificates of insurance or other documentation reasonably satisfactory to ParkPro;
(c) include, to the extent commercially available through Carrier's insurer, ParkPro USA, LLC ("ParkPro"), Hosts (as defined in these Terms), and their respective parent companies, affiliates, and subsidiaries, as additional insureds with respect to liability arising out of Carrier's acts, omissions, operations, vehicles, drivers, cargo, equipment, or use of Licensed Spaces reserved through the Platform;
(d) be primary and non-contributory to any insurance maintained by ParkPro or Host; and
(e) include a waiver of subrogation in favor of ParkPro and Host where commercially available.
Failure to maintain the insurance required by this section, or to provide evidence of coverage upon request, constitutes a material breach of these Terms and may result in suspension or termination of Carrier access to the Platform.
A confirmed Reservation is a limited license granted by Host to occupy the parking space for the reserved period only. It is not a lease and creates no real property interest. Carriers may not sublicense or share spaces without Host consent.
Carriers acknowledge that they make reservations and utilize parking spaces at their own risk, that they are responsible for their own security, and that Hosts shall not be liable to Carriers for any: (a) damage to any property (including but not limited to trucks, vehicles, or equipment) of Carriers in connection with the reservations or use of parking spaces; or (b) personal injuries to Carriers, or employees, personnel, passengers, guests, invitees, agents, or independent contractors of Carriers in connection with the reservations or use of the parking spaces.
5. ParkPro’s Role & Commitments
ParkPro will:
- Maintain and operate the Platform for listing, booking, and payment processing.
- Actively market Host listings to Carriers, including enterprise fleet partnerships and in-cab distribution channels.
- Process all Carrier payments through Stripe and disburse Host’s revenue split monthly with a per-property statement.
- Carry commercial general liability insurance naming Hosts as additional insureds, covering property damage and bodily injury arising from Carrier use of Licensed Spaces during Reservations (see Section 7).
- Provide reasonable customer support to Hosts and Carriers.
- Give Hosts at least 30 days’ written notice before any material change to the revenue split or fee structure.
- Reserve the right to suspend, restrict, or terminate any Carrier account that poses a safety, compliance, insurance, operational, or reputational risk to Hosts, other users, or the Platform.
6. Fees, Payments & Reservations
Revenue Split: For each completed Reservation, the Host receives the predetermined Gross Reservation Fee which is locked for the first 12 months from the Host’s Agreement effective date (“Rate Lock Period”). ParkPro will give 30 days’ written notice before any change; Hosts may exit without penalty if they do not accept the new terms.
Payouts: Carrier payment is collected at booking via Stripe. Host payouts are disbursed once per calendar month for all completed Reservations in the prior month. ParkPro may withhold payouts to satisfy processing fees, verified Cancellation Fees, Overstay Fees, or other amounts owed by Host as further described in the Host Agreement.
Taxes: Hosts are solely responsible for all applicable federal, state, and local taxes on revenue received. ParkPro may issue a Form 1099 for each tax year.
Cancellation Fees: If either party cancels a confirmed Reservation within two (2) hours of the start time without a valid emergency, a Cancellation Fee equal to 20% of the Base Price applies. The fee is split 50% to ParkPro / 50% to the non-canceling party. Base Price = hours booked × hourly rate or nights booked x nightly rate, as applicable. The canceling party must also provide a full refund of the Reservation price.
Late Departures: Carriers have a 15-minute grace period after checkout. After that:
ParkPro reserves the right to adjust the Platform’s fee structure at any time with notice. Adjustments do not apply retroactively to already-confirmed Reservations, or to the revenue split during the Rate Lock Period.
7. Insurance
ParkPro carries: Commercial General Liability ($1,000,000 per occurrence / $2,000,000 aggregate), naming each Host as an additional insured on a primary, non-contributory basis. This coverage applies to property damage and bodily injury caused by Carriers during ParkPro-facilitated Reservations. ParkPro provides certificates of insurance to Hosts annually and within 5 days of any request. ParkPro’s coverage does not extend to pre-existing conditions on Host’s property that Host knew about and failed to disclose before activating a listing.
Carriers are required to carry: Commercial auto liability ($1,000,000 per occurrence minimum) covering all vehicles operated. Carriers remain primarily responsible for damage, loss, bodily injury, or liability arising from their vehicles, drivers, cargo, equipment, operations, or use of Licensed Spaces.
Hosts are required to carry: Premises liability insurance of not less than $1,000,000 per occurrence covering claims arising from the Host’s own negligence, failure to maintain Licensed Spaces, and pre-existing hazardous conditions on the property. Hosts remain solely responsible for losses arising from conditions they knew or reasonably should have known about and failed to disclose before activating a listing. Upon ParkPro’s request, Hosts shall provide certificates of insurance or other evidence of coverage reasonably satisfactory to ParkPro.
8. Indemnity & Liability
Subject to the limitation set forth below, ParkPro indemnifies Hosts for: property damage caused by a Carrier’s vehicle during a Reservation; bodily injury to Carriers or their personnel on the Licensed Spaces during a Reservation; and ParkPro’s own breach or misconduct as described in the Host Agreement.
ParkPro’s liability to any Host for any single claim shall not exceed the limits of ParkPro’s applicable Commercial General Liability insurance policy, currently $1,000,000 per occurrence and $2,000,000 aggregate. ParkPro shall not be liable for indirect, incidental, consequential, punitive, or special damages unrelated to direct physical property damage or bodily injury occurring on Licensed Spaces during a Reservation.
Hosts indemnify ParkPro for: claims arising from Host’s own negligence; failure to maintain safe spaces; undisclosed pre-existing hazards; violation of applicable law; or Host’s misconduct as described in the Host Agreement.
Carriers indemnify Hosts and ParkPro for: property damage or injury caused by Carrier’s vehicles, drivers, or cargo; violation of law; and breach of these Terms — except claims based on Host’s sole negligence or intentional acts.
Carrier shall indemnify, defend, and hold harmless ParkPro USA, LLC and Hosts and their respective members, managers, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorney’s fees) arising out of or related to: (a) property damage to the Licensed Spaces caused by a Carrier’s vehicle, equipment, or cargo during a ParkPro-facilitated Reservation; (b) bodily injury caused by Carrier, driver or their personnel or cargo occurring on the Licensed Spaces during a ParkPro-facilitated Reservation; (c) Carrier’s breach of this Agreement;(d) Carrier’s violation of applicable rules, regulations or law; or (e) Carrier’s gross negligence or intentional misconduct.
All claims against ParkPro must be filed within one (1) year of the event giving rise to the claim or be forever barred.
9. Platform Use, Content & Conduct
ParkPro grants you a limited, revocable, non-exclusive license to use the Platform solely for its intended purposes: listing spaces (Hosts) or booking spaces (Carriers). You may not resell, sublicense, reverse-engineer, or white-label the Platform.
You are responsible for all content you upload to the Platform, including without limitation photos, descriptions, pricing, and rules (collectively “Content”). Content must be accurate, lawful, and non-infringing. By uploading Content, you grant ParkPro a non-exclusive, worldwide, royalty-free license to use and display the Content to promote the Platform. You must not upload Content that is false, defamatory, infringing, or illegal. We may, without prior notice, remove or disable access to any Content that we find to be in violation of applicable law, these Terms, or otherwise may be harmful or objectionable to us, or other users of the Platform or third parties.
You must not: use the Platform for any unlawful purpose; impersonate others; harvest other users’ personal data; transmit malware or spam; interfere with Platform operations; or use ParkPro’s trademarks without written permission. Violations may result in immediate account termination without refund.
You represent and warrant that: (i) you either are the sole and exclusive owner of all Content that you make available on or through the Platform or you have all rights that are necessary to grant to us the rights to such Content, as contemplated under these Terms; and (ii) neither the Content nor our use of the Content (or any portion thereof) as contemplated under these Terms will infringe, misappropriate, or violate a third party’s intellectual property rights, rights of privacy or publicity, moral rights, or other proprietary rights, breach any agreement, or result in the violation of any applicable law or regulation.
We shall have no responsibility for enforcing any rights you may claim in any Content, which shall be your responsibility entirely, and you agree to hold harmless, defend, and indemnify us with respect to any claim for infringement arising from our display of the Content on the Platform.
10. Platform Exclusivity
By registering as a Host and listing spaces on the ParkPro Platform, Host agrees that all Licensed Spaces listed through the Platform will be offered exclusively through ParkPro for the duration of the Host’s agreement with ParkPro. Host shall not: (a) list or advertise those same spaces on any competing commercial truck parking platform, marketplace, or booking service; (b) accept direct bookings from Carriers who initially discovered or contacted Host through the ParkPro Platform, circumventing the Platform to avoid ParkPro’s fee; or (c) allow any third party to operate a competing truck parking reservation system for those same spaces. This requirement exists because multiple platforms directing Carriers to the same spaces simultaneously creates operational conflict, insurance coverage gaps, and safety risk at Host’s property.
Exclusivity applies only to Licensed Spaces actively listed on the ParkPro Platform. Hosts may freely use any unlisted spaces for any purpose. Hosts seeking a written waiver of exclusivity for specific spaces or a defined period may request one from ParkPro; ParkPro may grant or deny such a waiver in its reasonable discretion.. Violation of this section is grounds for immediate termination of Host’s account and access to the Platform.
11. IP Ownership; Additional Platform Terms
The Platform, including all software used in connection with the provision of the Sofware and ParkPro’s trademarks — PARKPRO®, PARK LIKE A PRO®, and PARK LIKE A CHAMP® — are the exclusive property of ParkPro. No co-branding or framing of the Platform is permitted without prior written approval. Except for the limited license granted herein, no rights to the Platform or other ParkPro Intellectual Property are transferred to you.
The Platform may include ads from third-parties and/or links to third-party websites. ParkPro does not control or endorse these ads or third-party websites and is not responsible for such third-party ads, offerings or sites. By clicking these ads or links you may be directed to a third-party site. Any dealings with such third-parties are solely between you and such third-party.
12. DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY SET FORTH HEREIN, YOUR USE OF THE PLATFORM IS AT YOUR OWN RISK. THE PLATFORM, AND THE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT. WE MAKE NO REPRESENTATIONS AS TO THE ACCURACY, COMPLETENESS, LEGALITY, OR RELIABILITY OF THE INFORMATION PROVIDED ON THE PLATFORM. WE DO NOT WARRANT THAT ANY FUNCTION OR CONTENT CONTAINED IN THE PLATFORM WILL PERFORM OR BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM OR SERVERS THAT MAKE THE PLATFORM AND THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS.
PARKPRO WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING LOSS OF REVENUE OR INCOME, OR SIMILAR DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE REASONABLY FORSEEABLE. EXCLUDING PARKPRO’S INDEMNIFICATION OBLIGATIONS, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF PARKPRO REGARDLESS OF THE FORM OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE), EXCEED THE GREATER OF $100 OR THE AMOUNT THAT YOU HAVE PAID TO US FOR THE APPLICABLE SERVICE OUT OF WHICH SUCH LIABILITY FIRST AROSE. ALL CLAIMS MUST BE MADE WITHIN ONE YEAR OF THE APPLICABLE ACTIVITY OR FOREVER BE BARRED.
THE DISCLAIMERS IN THESE TERMS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. TO ANY EXTENT THAT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE PLATFORM SHALL BE TO DISCONTINUE USING THE PLATFORM.
13. Term, Termination & Modifications
Either party may terminate this relationship with 30 days’ written notice. ParkPro may terminate immediately, without notice, for fraud, material breach uncured after 5 days’ notice, insolvency, or violation of law. Upon termination, all confirmed Reservations already paid for must be honored through their scheduled end time.
ParkPro may modify or discontinue any Platform feature at any time. Material changes to these Terms (including the revenue split or termination notice period) require 30 days’ written notice to Hosts. Continued use of the Platform after that notice period constitutes acceptance of the changes.
Force Majeure: Neither party is liable for delays caused by events outside their reasonable control (natural disasters, government action, pandemics). The affected party must notify the other within 5 days. If the event affects a specific property for more than 30 days, either party may remove that property without penalty.
14. Disputes, Governing Law & Arbitration
These Terms are governed by Florida law. Before filing any legal action, the parties agree to attempt in good-faith to resolve any dispute through negotiation for 30 days after written notice of a dispute.
If the dispute remains unresolved, disputes will be submitted to by binding arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures in Pensacola, Florida, with costs split equally. Either party may seek injunctive relief in court without first submitting the dispute to arbitration.
EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS ACTION. Any dispute must be brought individually, not as part of a class or collective proceeding.
For any dispute that proceeds to court, venue is exclusively in the state or federal courts of Escambia County, Florida (Pensacola).
15. General Provisions
Entire Agreement: These Terms, together with any signed Host Agreement (as applicable to Hosts) and all Exhibits, constitute the entire agreement between you and ParkPro and supersede all prior communications on the same subject.
Severability: If any provision is found unenforceable, the remainder continues in full force.
Assignment: You may not assign your rights under these Terms without ParkPro’s prior written consent. ParkPro may assign freely in connection with a merger, acquisition, or sale of assets, with notice to you.
Waiver: No failure to enforce any provision is a waiver of future enforcement. Any waiver must be in writing.
Electronic Signatures: Electronic signatures (including DocuSign) are fully binding and have the same legal effect as original ink signatures.
Privacy: ParkPro collects and uses personal information in accordance with our Privacy Policy at park.pro/privacy. You may not use personal data of other Platform users for any purpose other than completing a Reservation.
Notice: Formal notices must be in writing, delivered by email with confirmation or overnight courier. ParkPro notices go to the email on your account. Notices to ParkPro go to admin@park.pro and 14621 State Rd. 70 E #204, Bradenton, FL 34202.
Contact: For questions, violations to report, or support:
1-833-472-7577
14621 State Rd. 70 E #204
Bradenton, FL 34202.
ACCEPTANCE
By signing below: You confirm that you have read, understood, and agree to these Terms of Service. If you are signing on behalf of a company or other entity, you represent that you have authority to bind that entity.
HOST / CARRIER
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Authorized Signature |
Date |
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Printed Name & Title |
Legal Entity Name (if applicable) |
PARKPRO USA, LLC
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Authorized Signature |
Date |
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Printed Name & Title |
ParkPro USA, LLC |